Vexaro Desk vs ConnectWise ScreenConnect
ConnectWise ScreenConnect is a widely used remote-support tool, popular with managed service providers, that runs in the cloud or on your own servers. Vexaro Desk is a younger product in early access, with flat per-plan pricing and a self-hosted option on Enterprise. Both handle attended and unattended support; they differ in how they are priced and packaged.
What ConnectWise ScreenConnect offers
ScreenConnect's plans are One, Standard, Premium and Enterprise. One is a single license with one session and ten unattended access agents; Standard and Premium are priced per concurrent technician, with up to three and up to ten sessions per technician and unlimited unattended agents. Session recording starts at Standard, and video auditing is part of Premium. ScreenConnect also offers agent-based licensing and a free trial.
ScreenConnect On-Premise runs on your own infrastructure. The product lists AES-256 encryption, two-factor authentication, audit reports, and integration with LDAP, SAML, OAuth and other single sign-on providers. Technicians can connect through a web browser, and ScreenConnect supports Windows, Mac, Linux and mobile devices.
How Vexaro Desk approaches it
Vexaro Desk is priced by plan, not by technician. Each plan bundles operators, devices and sessions into one monthly price. Starter at $7.90 covers one operator, 50 devices and three sessions at a time, with up to 20 sessions a day of up to 2 hours each. Team at $29.90 covers ten operators, 500 devices and 15 sessions at a time, and each operator can start up to 100 sessions a day of up to 8 hours each. Business at $69.90 covers 50 operators, 2,000 devices and 50 sessions at a time, with no daily or session length limit. Enterprise, from $149, adds self-hosted or on-premises deployment.
Governance grows with the plan: session recording starts at Team, the audit log at Business, and SAML or OIDC single sign-on, LDAP and SCIM directory sync and SIEM export at Enterprise. By default, every session needs the consent of the person at the computer; unattended access is set per machine with an access password.
Sessions are encrypted with TLS 1.3 and are end-to-end encrypted on direct connections; when a network forces a relayed connection, traffic stays encrypted in transit through Vexaro-operated relays. The client runs on Windows today; macOS, Linux and mobile apps are planned, and operators can already connect from a browser through the Vexaro console.
Vexaro Desk and ConnectWise ScreenConnect side by side
| Capability | Vexaro Desk | ConnectWise ScreenConnect |
|---|---|---|
| Pricing unit1 | One monthly price per plan, with operators, devices and sessions included | One: single license; Standard and Premium: per concurrent technician; agent-based licensing available |
| Concurrent sessions1 | 2 (Free), 3 (Starter), 15 (Team), 50 (Business), unlimited (Enterprise) | 1 (One), up to 3 per technician (Standard), up to 10 per technician (Premium) |
| Unattended access1 | Access password per machine, from Starter; devices count towards the plan limit | 10 agents on One; unlimited on Standard and Premium |
| Self-hosting1,2 | Self-hosted or on-premises on the Enterprise plan | ScreenConnect On-Premise |
| Single sign-on1 | SAML and OIDC on the Enterprise plan | LDAP, SAML, OAuth and other SSO providers |
| Session recording1 | Team plan and above | From Standard; video auditing on Premium |
| Session encryption1,2 | TLS 1.3; end-to-end on direct connections; encrypted in transit through Vexaro-operated relays when relayed | AES-256 |
| Free use1 | Free plan (any use, business included): 1 operator, 5 devices, up to 2 sessions at a time; up to 5 sessions a day, 30 min each | Free trial |
| Platforms2 | Windows today; macOS, Linux and mobile apps planned | Windows, Mac, Linux and mobile devices |
Each row cites the vendor pages listed under Sources. The Vexaro Desk column describes the product as it is today, in early access.
Sources
Vendor pages read on September 21, 2026. Vendors change their products and prices, so check their sites for current details.
Where ConnectWise ScreenConnect is a strong fit
ScreenConnect is a capable, widely adopted support platform with a long feature list: Backstage tools, a remote command line, Wake-on-LAN, broad platform support and integrations with ConnectWise PSA, ConnectWise Automate and other tools. If you already run the ConnectWise stack or support many non-Windows devices, it is a strong fit.
Why teams choose Vexaro Desk
- A flat price per plan instead of a per-technician line.
- Flat monthly plans from Starter at $7.90 (one operator, 50 devices, three sessions at a time, up to 20 a day, 2 hours each) instead of per-technician pricing.
- Consent by default, with unattended access as an explicit, password-protected choice per machine.
Moving from ConnectWise ScreenConnect to Vexaro Desk
- Create a free account. Once you confirm your email address, your workspace gets a one-month Team trial.
- Download the Vexaro Desk Windows client and install it on a few machines next to ScreenConnect.
- For unattended machines, set an access password per machine in Settings, optionally limited to an allowlist of Vexaro IDs.
- Size your plan by operators and devices rather than concurrent technicians, and invite each operator with their own role.
- Keep ScreenConnect for Mac, Linux and mobile devices; Vexaro Desk runs on Windows only today.
Frequently asked questions
How does pricing compare with ScreenConnect?
Can both be self-hosted?
Which plans include session recording?
Does Vexaro Desk support Mac and mobile devices?
See it on your own machines
Vexaro Desk is in early access. Create a free account and compare it with your current tool on your own Windows machines.